Why choose us
Whether you are just starting out with your first home, or you are a seasoned investor, we are committed to providing you with the right home loan to meet your needs. We will discuss every aspect of your loan with you and ensure you understand the fine details – like competitive interest rates, offset facilities, unlimited additional deposits and redraw facilities. You can rely on us to provide you with customer service that you will value for the life of your loan, and that we will continue to support you in achieving your future goals.
Putting our customers at the heart of everything we do sets us apart from our competition.
Our commitment to you, our customers:
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We will be easy to do business with
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You will talk to a real person
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We will get back to you
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We will go the extra mile, every time
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We will listen to what you want
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We will provide home loan options that suit your needs
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We will source competitive interest rates
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We are here to serve you and ensure you will be 100% satisfied with our service.
We have a dedicated team here in-house. When you call us, your queries will be answered by one of our friendly brokers. We will guide you through your entire loan application or refinance process and provide you with the assistance and advice you need into the future.
You can feel confident that you are in safe hands, and we will find the loan that’s right for you.
Stephen and the entire team at ReFin were fantastic to work with. From my initial meeting with Stephen, it was obvious that he was very experienced and understood what I was looking to achieve from a structure and tax planning perspective. Stephen’s background as a chartered accountant and experience working with major lenders highlighted his deep knowledge in banking policy and process.
Simon - Director, Health
I can't recommend Jonathan highly enough. With a background as a private banker, he brings a depth of knowledge and insight that's hard to find in the finance industry. We had a particularly complex structure that required not only creativity but also precision and strategic thinking. Jonathan navigated it seamlessly, securing the best possible outcome while keeping everything timely, organised, transparent, and stress-free. If you're dealing with complicated finance requirements, there's no one better to have in your corner.
Jacky - Lawyer, Professional Services
Stephen and the team at ReFin managed to organise a pre-approval for me within 4 business days with very competitive rates – this process was much faster and easier than my previous experience of going direct to my Bank. This allowed me to confidently go to Auction. I highly recommend Stephen and the entire team at ReFin if you need new lending or refinancing options.
Josephine – Partner, Investment Firm
After nothing but issues with 2 previous mortgage brokers we engaged Stephen Gibson. Not only was he kind, approachable, and understanding, he was also incredibly knowledgeable, professional and so easy to deal with. His communication was second to none. He got done in 1 week, what 2 other brokers couldn't do in 3 months. We are so incredibly happy and impressed, we won't use anyone else in the future.
Jayce & Courtney – Owner, Principal Photographer
Jonathan and the team at ReFin were fantastic to work with. Jonathan was professional, responsive and explained everything clearly. He made the whole process stress free and secured us a great loan structure. I highly recommend Jonathan for all your financing.
Daria - Executive, Finance
Working with Jonathan and Stephen from Refinlc has been an absolute game-changer. Their mission to deliver innovative, client-focused solutions with integrity and excellence truly shines through in every interaction. From the very beginning, they demonstrated a deep understanding of our needs and went above and beyond to ensure every detail was handled flawlessly. They exceeded our expectations and over-delivered on their commitment. They were proactive, transparent, and consistently provided updates. They genuinely care about creating outstanding outcomes for their clients and building a long term relationship and we will definitely be using their services again. We couldn’t recommend them highly enough!
Vitanya & Xavier - Lawyers , Professional Services